Healthcare is personal. When you broach sensitive and complex topics like healthcare, you need to be able to have conversations based on trust, which is established by anticipating and addressing each member’s individual needs. Most importantly, communication and customer engagement can’t flow in one direction – health plans need to be able to have two-way … Continued
The post Video Helps Members Navigate the Healthcare Industry in Tough Times appeared first on Precisely.
Source: https://www.precisely.com/blog/ces/cust ... care-plans
Video Helps Members Navigate the Healthcare Industry in Tough Times
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