What’s the first thing that comes to mind when you think of customer engagement? It probably isn’t chatbots, yet evidence might tell you otherwise. Chatbots are becoming the new customer experience professionals. Read on to learn more about rising levels of chatbot adoption across a variety of sectors, and why chatbots can lead to increased … Continued
The post Meet Your New Customer Experience Professional: Chatbots for Today’s Customers appeared first on Precisely.
Source: https://www.precisely.com/blog/ces/cust ... f-chatbots
Meet Your New Customer Experience Professional: Chatbots for Today’s Customers
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