Elevate Your Customer Acquisition Strategy and Delight Your Customers at Claim Time

[IT News Bot]

The COVID pandemic impacted the way customers interact with brands, including insurance carriers. Although a dramatic shift toward digitization was already underway, the pandemic accelerated digital adoption across all channels, intensifying consumer demand for an integrated, holistic experience and the need for a customer acquisition strategy. Customers are doing considerably more research before making purchasing … Continued
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Source: https://www.precisely.com/blog/ces/elev ... claim-time